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This page covers everything you need to set up your FormFlows.ai account — from signing up for the first time to managing a team and choosing a billing plan.

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Creating an account

Go to app.formflows.ai/signup and complete the sign-up form.
1

Enter your details

Provide your full name, work email address, and a password. Passwords must be at least 8 characters and include a mix of letters and numbers.Alternatively, click Continue with Google to sign up using an existing Google account. This skips email verification.
2

Verify your email

If you signed up with email and password, check your inbox for a message from FormFlows.ai. Click Verify email address in that message.The link expires after 24 hours. If it expires, log in and request a new verification email from the banner on your dashboard.
3

Set up your workspace

After verifying your email, you’ll be prompted to name your workspace. This is the name your team and any shared forms are organized under — for example, “Acme Corp” or “Marketing Team”.You can rename your workspace later from Settings → Workspace.
The free tier lets you invite up to 3 team members, create up to 3 forms, and collect up to 100 submissions per month. No credit card is required to get started.

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Inviting team members

You can invite colleagues to collaborate on forms and view submissions. All members share the same workspace.
1

Open team settings

Click your workspace name in the top-left corner and select Settings. Then click Team in the left sidebar.
2

Send invitations

Click Invite members. Enter one or more email addresses separated by commas, select a role for each invitee, and click Send invitations.Each person receives an email with a link to join your workspace. The link expires after 7 days. You can resend it from the Team settings page if needed.
3

Manage pending invitations

Invited members who haven’t yet accepted appear in the Pending section of the Team page. You can cancel or resend a pending invitation at any time.
You can set a member’s role when you invite them, but you can also change it later. See the roles section below for an overview of what each role can do.

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Roles and permissions

FormFlows.ai has three roles. Assign the role that matches what each team member needs to do.
Admins have full control over the workspace.
  • Create, edit, publish, and delete any form
  • View and export all submissions
  • Invite and remove team members
  • Change member roles
  • Manage billing and subscription
  • Access workspace settings
The person who creates the workspace is automatically an Admin. You can have multiple Admins in the same workspace.
Removing an Admin from the workspace or downgrading their role is permanent and takes effect immediately. Make sure another Admin is available before making changes to your own Admin account.
To change a member’s role, go to Settings → Team, find the member in the list, and use the Role dropdown next to their name.

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Billing and plans

Manage your subscription from Settings → Billing.
The Billing page shows your current plan, the number of forms and submissions used this billing cycle, and your next renewal date.If you are on the free tier, you’ll also see an upgrade prompt with a comparison of available plans.
Click Upgrade plan on the Billing page. Select a plan and billing cycle (monthly or annual — annual saves 20%) and enter your payment details.Upgrades take effect immediately. Your first charge is prorated based on the days remaining in the current billing cycle.
Click Change plan on the Billing page. Select a different plan and confirm the change.Downgrades take effect at the end of the current billing cycle. You retain access to your current plan’s features until then.
If a downgrade reduces your form or submission limits below your current usage, you will not lose existing forms or submissions. However, you won’t be able to create new forms or accept new submissions until you are within the new plan’s limits.
Click Cancel subscription at the bottom of the Billing page. Your subscription remains active until the end of the current billing period, after which your workspace reverts to the free tier.Cancelling does not delete your account, forms, or submissions.
Past invoices are listed in the Invoices section of the Billing page. Click any invoice to download a PDF. Invoices include your workspace name, billing address, and a line-item breakdown.To update the name or address that appears on your invoices, click Edit billing details.

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Profile and notification settings

Update your personal details from Settings → Profile.
  • Full name — displayed in the team list and in activity logs.
  • Email address — used for login and notifications. Changing your email requires re-verification.
  • Password — click Change password and follow the prompts. You’ll receive a confirmation email when the change is complete.
  • Profile photo — upload a square image (recommended size: 256 × 256 px). This appears next to your name in the team list and activity feed.
Click Save changes after updating any of these fields.